UC Pro Operator

 

UC Pro Operator Console is full integration with other UC Pro users, a full screen client application designed to make your phone easier and more convenient to use. With UC Pro Operator, it is possible to automatically pop a script and associated notes when a DID number is called. This is very helpful if UC Pro is managing a multi-tenant environment or if dedicated DDI numbers have been allocated to customers.

UC Pro Operator also supports multi-site operation enabling an operator on a single site to distribute calls to other connected sites. (Note: this requires prior set up of UC Pro multi-site)

Product Architecture

Server-to-PBX Connection: AMI over an IP connection.
Client-to-Server Connection: IP connection.
Handset-to-PBX Connection: Normal connection of digital or IP handset to CooVox V2.

 

 Key Features

Contacts

  • Search all integrated address books concurrently and dial from the results.

Messaging

  • Chat to a co-worker simply by selecting the option from an extension tile.

History

  • View Call History, allowing the user to easily review and return calls.

 Operation

  • Full integration with other UC Pro users. (Additional license for Standard or Integrator is required)
  • Easily answer, transfer, hold, consult and make calls
  • Use one operator to manage multiple sites.
  • Search all integrated address books concurrently and dial from the results.
  • Chat to a co-worker simply by selecting the option from an extension tile.
  • View Call History, allowing the user to easily review and return calls.
  • Select a preferred mode of operation from straightforward mouse driven to standard keyboard controls. UC Pro Operator also has a special mode for touch screen operation.
  • Use 'simple mode' to manage calls on a single operator handset or 'group mode' to manage calls in a shared operator group

 

Download
30 days free trial
UC Pro Operator can be set up for a 30 day trial simply by downloading and installing the server software as normal. Leave the license serial number field blank and click the "Register for trial" button (the server must have access to the public internet for this to work).

 

 

*Server requirement is same as UC Pro.
*Maximum 6 UC Pro Operator per UC Pro server.


 

  • Windows 7 Professional
  • Windows 8 (Desktop mode)
  • Windows 10
  • 32 bit and 64 bit 

 


 

  • 1.8 GHz Prentium-class processor
  • SVGA display
  • 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected to a TCP/IP network
  • Keyboard and mouse 

 

 


 

 

Document Version Size Release Date Download
UC Pro Operator V1.0 766 KB Sep. 1, 2016
       
       

 

 

 


Software Version Size Release Date Download
UC Pro Operator ( Windows) V1.0 79.7 MB Sep. 1, 2016